Strategy and System Transformation Erin Clayton Strategy and System Transformation Erin Clayton

National Health System Strategic Plan

MD+A developed a 5-year strategic plan for the health system, defining strategic priorities to enhance clinical care outcomes, streamline access to services, and drive digital transformation. We engaged extensively with key stakeholders and decision-makers to gather input, ensuring the plan was comprehensive and garnered broad national support.

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Strategy and System Transformation Erin Clayton Strategy and System Transformation Erin Clayton

Strategic Planning and Prioritization

MD+A partnered with an Ontario Health Team to identify near-term strategic priorities and inform future multi-year planning. Through facilitated sessions, document review, and targeted engagement, we synthesized diverse requirements and initiatives into a clear set of priorities, mapped ongoing work, and identified gaps. We also refined purpose statements to strengthen alignment and decision-making, resulting in strategy materials that support coordinated action and forward planning.

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Strategy and System Transformation Erin Clayton Strategy and System Transformation Erin Clayton

Information Technology Strategy

MD+A partnered with a specialty hospital to assess the effectiveness of its IT program management and support services amid significant organizational growth and service transformation. Through stakeholder consultations and a review of current workflows, we provided clear recommendations to strengthen IT leadership, streamline support models, and better align technology planning with organizational priorities. 

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Strategy and System Transformation Erin Clayton Strategy and System Transformation Erin Clayton

National Digital Health Strategy

Our team developed a national digital health strategy grounded in key pillars including innovation, governance, knowledge-sharing, and information technology. The 5-year strategic plan provided a framework to guide national investments and coordinate digital health initiatives across the country, aligning stakeholders around shared priorities and supporting the effective, sustainable adoption of digital solutions within the health system.

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Strategy and System Transformation Erin Clayton Strategy and System Transformation Erin Clayton

5-Year Strategic Plan

We supported a large hospital in developing a 5-year strategic plan and laying the groundwork for a future integrated care model with local partners. The engagement included extensive consultations with internal teams, patients, community representatives, and system partners, as well as a detailed review of organizational documents and an environmental scan of sector trends. Using these insights, we facilitated a strategic planning retreat to refine the hospital’s mission, vision, values, and priorities, and translated the outcomes into a clear, actionable strategic plan for board approval.

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